Let’s imagine an apartment building with ten floors, forty owners, a dozen service providers, and one HOA committee to deal with issues.
The committee implements rules and bylaws that everyone need to follow. Not everyone likes them, of course.
Conflict will arise.
“If you burn your neighbors’ house down, it doesn’t make your house look any better.” (American football coach Lou Holtz)
The severity of confrontations in HOAs around the world can reach unexpectedly aggressive levels. Common causes of escalated disputes are severe miscommunication, lack of transparency, violence between neighbors, and blatant misuse of committee attributes (stealing money from the HOA, or nepotism when selecting service providers).
There are even websites and forums where HOA members can vent their spleen about issues in their communities.
This is why it’s so important to trust HOA management to a platform that can ensure transparency and efficiency in handling the community’s main issues such as voting, work orders, fee payments, accountancy and notifications.
We built Urbytus thinking about these issues. We may or may have not witnessed some crazy situations at HOA AGMs in the process…
A brief selection of amazing stories that we’ve found in some of these forums:
“The HOA illegally applied for (and received) credit cards for most of the homeowners in the neighborhood. They then used these cards to hire contractors for fixing “outstanding issues” in the neighborhood, like mending slightly damaged fences, washing windows, cleaning chalk off of sidewalks, and replacing “weathered spigots”… all without the homeowners’ knowledge or consent. They actually would verify that the homeowner was away from home before the contractors would show up.
Then people started getting credit card statements for cards they had no knowledge of. The lawyers are still putting their cases together.”
“When I was working as a lifeguard, we almost called the cops on this guy because he was spying on the pool with binoculars from away (some creepy perv, we thought). We didn’t, because it turned out to be a HOA board member spying on the lifeguards/pool management to see if they were breaking any rules. They would also drive by really slowly and stare.”
“Got a knock on the door one day from someone soliciting home repairs for my ‘damaged garage door frame’. I politely told them no thanks and a few days later got a letter from the HOA. Out of curiosity I looked up the business and sure enough one of the board members owned the home repair business. I sent the HOA board a letter of my finding with a copy to my Attorney General. Apparently my garage door frame is also OK.”